Authorized Sub-Zero Service

We Provide Warranty Service

Let’s start with the obvious benefit of choosing Clarke Customer Care:

• Clarke is the Factory Certified Service provider that is exclusively trained to work on only Sub-Zero, Wolf, and Cove brands, and we only work on these brands. As a result, we provide expert service for all your warranty needs.

We Guarantee White-Glove Service

As part of our mission to provide customer care befitting the luxury appliances we service:

• We strive to arrive when scheduled so our customers don’t have to deal with frustrating three-hour service windows as required by other service companies.
• Our technicians, equipped with booties, pads and soft tool bags, always treat your beautiful home with care, cleaning up afterward to leave no trace.
• Our techs are trained to be friendly and communicative, so you always know what’s going on with your Sub-Zero appliances.

We Receive Extensive Training Directly from Sub-Zero

• We’re so familiar with Sub-Zero appliances that we can usually diagnose a problem before even coming out, ensuring your issue is resolved much faster.
• Not all problems are mechanical, so we use proprietary Sub-Zero software to run diagnostics that reveal hidden problems.
• Sub-Zero’s built-in appliances provide a unique challenge that our trained technicians can handle with confidence and expertise.

We Use Manufacturer Parts Only

• Factory Certified parts are covered by a comprehensive one-year replacement warranty and guaranteed to perform better and last longer.
• Our warehouse is stocked with all parts for all Sub-Zero models, new and old, so we don’t need to order parts in for, say, a BI-42UFDID/O refrigerator — we can even stock them on the truck if we know the problem ahead of time.