Sub-Zero Repair | Factory Certified Service in Boston

Owners of Sub-Zero appliances in Boston can rely on luxury Sub-Zero repair from Clarke Customer Care, one of Sub-Zero’s few Premier Partners in Boston.

As a Factory Certified Service, all of our service technicians are factory-trained in Sub-Zero repair in Boston, so as to provide efficient and accurate diagnoses as well as reliable repairs. In addition, we are one of the few companies in Boston authorized to provide warranty Sub-Zero repair and use only Factory Certified Parts, which are covered by a one-year replacement warranty.


We provide Sub-Zero repair throughout Greater Boston, including:

Arlington
Avon
Braintree
Brookline
Cambridge
Canton
Chelsea
Deadham
Dover
Everett
Holbrook
Foxborough
Malden
Minton
Medfield
Medford
Melrose
Needham
Newton
Norfolk
North Reading
Norwood
Randolph
Reading
Revere
Quincy
Stoneham
Sharon
Somerville
Stoughton
Wakefield
Walpole
Waltham
Watertown
Wellesley
Weston
Westwood
Winchester
Winthrop
Wrentham

Serviceable Sub-Zero Appliances

Sub-Zero Refrigerators

Sub-Zero refrigerators are renowned for their innovative design and exceptional performance. Clarke Customer Care provides expert repair and maintenance services in the Boston metro to ensure your Sub-Zero refrigerator continues to operate at its best.

Sub-Zero Wine Coolers

Sub-Zero wine coolers have advanced preservation technology to keep your wine collection stored at the perfect temperature. Clarke Customer Care provides expert repair and maintenance services to keep your Sub-Zero wine coolers in prime condition.

Sub-Zero Freezers

Sub-Zero freezers come in various styles, including built-in and under-counter models, and are built to last for decades. Our factory trained technicians repair and maintain all freezer models to keep your Sub-Zero freezer running smoothly for years to come.

Sub-Zero Ice Makers

From stand-alone ice makers to built-in models, a Sub-Zero ice maker is made to last. As one of the only Factory Certified Services in Boston, Clarke Customer Care is sure to keep your ice maker running smoothly for decades.


Common Sub-Zero Appliance Problems

Sub-Zero appliances are made to handle at least 20 years of everyday use, but like any appliance, they can experience issues over time. Here are some of the most common problems that our expert technicians can help resolve:

Sub-Zero fridge or freezer not cooling properly?

If your Sub-Zero freezer is not cooling properly, it could be due to compressor issues, condenser coil problems, or frost buildup.

Water leakage in my Sub-Zero appliance?

Water leakage in Sub-Zero appliances can be caused by clogged defrost drains, broken water lines, or damaged door seals.

Sub-Zero ice maker not working?

If your Sub-Zero ice maker is not producing ice, check for clogs or blockages in the water supply line, and consider scheduling a repair with an experienced technician for further assistance.

Refrigerator or freezer making unusual noises?

Unusual noises from your Sub-Zero appliance may indicate mechanical issues such as a failing compressor or loose parts.

Sub-Zero thermostat failing?

Signs of a failing Sub-Zero thermostat include inconsistent temperatures inside the unit or the control panel not responding, both of which will affect food preservation.

Frost buildup in Sub-Zero freezer?

Frost buildup in Sub-Zero freezers can result from defrost system failures or blocked air vents.

If you’re experiencing any of these issues with your Sub-Zero appliance, Clarke Customer Care is here to provide prompt and professional repair services in the Boston metro area. Schedule your service.


Use & Care for Your Sub-Zero Refrigerator

Proper use and care of your Sub-Zero appliances are essential to ensure their longevity and optimal performance. Here are some tips to help you maintain your Sub-Zero refrigerator, freezer, or wine cooler:

Condenser Cleaning and Care

Regularly cleaning the condenser coils on your Sub-Zero refrigerator is crucial for maintaining optimal cooling efficiency and extending the lifespan of your unit. We recommend vacuuming the condenser coils at least twice a year to prevent dust and debris buildup that can hinder performance. Learn more about condenser cleaning for your PRO48 and built-in refrigerator models here, for your integrated and under-counter models here, or schedule condenser cleaning with Clarke Customer Care.

Air Filter Maintenance

Maintaining the air filter in your Sub-Zero refrigerator is essential for optimal performance and air quality. We recommend replacing the air filter every six to twelve months to ensure your appliance runs efficiently and keeps your food fresh. Learn more about Sub-Zero refrigeration air filter maintenance here, or schedule an appointment for our expert technicians to replace your refrigerators air filter. 

By following these use and care tips, you can extend the life of your Sub-Zero refrigerator and ensure it continues to perform at its best. If you encounter any issues, schedule a factory certified repair service  in the Boston metro area today.

For new appliances, visit either our Boston, MA Showroom or our Milford, MA Showroom. There you can see more models of Sub-Zero, Wolf and Cove products installed in full-size kitchens than anywhere else in New England.